Privacy policy

Privacy Policy – DoUndo Corp.

Last Updated: September 2025

DoUndo Corp. ("DoUndo", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our websites, including doundo.games, doundogames.com, and any related subdomains or pages that link to this Policy (collectively, the "Site").

By accessing or using the Site, purchasing our products, or interacting with us, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please do not use the Site.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

  • •Name, email address, phone number, billing and shipping address
  • •Account details (if you create an account)
  • •Order and transaction information
  • •Messages and content you send to us (e.g., support requests, feedback, surveys)

1.2 Information Collected Automatically

When you use the Site, we may automatically collect:

  • •IP address and approximate location
  • •Browser type, device type, operating system
  • •Pages viewed, time spent on pages, referring URLs, clickstream data
  • •Cookie and tracking data (e.g., Google Analytics, Meta Pixel)

1.3 Payment Information

Payments are processed by third-party providers such as Stripe or PayPal.
They collect and process your payment card details directly. We do not store your full card number or CVV. We may receive:

  • •Confirmation of payment
  • •Partial card details (e.g., last 4 digits)
  • •Transaction IDs for record-keeping and fraud prevention

1.4 Information from Third Parties

We may receive limited information from:

  • •Analytics providers
  • •Advertising partners
  • •Payment and fraud prevention services

2. How We Use Your Information

We use your information to:

  • •Process, fulfill, and ship your orders
  • •Communicate with you about orders, updates, and support
  • •Provide, maintain, and improve the Site and our products
  • •Personalize your experience and content
  • •Send marketing communications where allowed (you can opt out at any time)
  • •Monitor Site performance and usage
  • •Detect, prevent, and investigate fraud, abuse, and security incidents
  • •Comply with legal and regulatory requirements

We do not sell your personal information.

3. Legal Bases (EEA/UK Users)

If you are in the EEA or UK, we process your personal data based on:

  • •Performance of a contract (e.g., order fulfillment)
  • •Legitimate interests (e.g., improving services, preventing fraud)
  • •Compliance with legal obligations (e.g., tax, accounting)
  • •Consent (e.g., certain marketing or cookies where required)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • •Enable core Site functions
  • •Remember your preferences
  • •Analyze traffic and performance
  • •Support advertising and retargeting (where applicable)

You can manage or disable cookies in your browser settings. Some features may not work properly if cookies are disabled.

5. How We Share Your Information

We may share your information with:

  • •Service providers (hosting, payment, analytics, email services, support tools)
  • •Shipping and logistics partners (for delivery of products)
  • •Professional advisors (lawyers, accountants)
  • •Authorities or law enforcement when required by law or to protect rights and safety
  • •Successors in business transactions (e.g., merger, acquisition), subject to safeguards

We do not allow service providers to use your data for their own independent marketing.

6. Data Retention

We retain personal information for as long as necessary to:

  • •Provide products and services
  • •Comply with legal, tax, and accounting obligations
  • •Resolve disputes and enforce agreements

When data is no longer required, it will be deleted, anonymized, or securely archived.

7. Data Security

We implement reasonable technical and organizational measures, such as:

  • •SSL/HTTPS encryption
  • •Restricted access to data
  • •Secure storage practices

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8. International Transfers

Your information may be transferred and processed in countries other than your own, including Canada and the United States. These countries may have different data protection laws. Where required, we use appropriate safeguards for such transfers.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • •Access the personal information we hold about you
  • •Request corrections to inaccurate information
  • •Request deletion of your information (subject to legal exceptions)
  • •Object to or restrict certain processing
  • •Request data portability
  • •Withdraw consent where we rely on consent

To exercise your rights, contact: privacy@doundogames.com

We may ask you to verify your identity before responding.

10. Children's Privacy

Our Site is intended primarily for adults (such as parents and guardians). We do not knowingly collect personal information from children under 13 (or as defined by local law) without parental consent. If you believe we have collected such data, contact us and we will act promptly.

11. Third-Party Websites

The Site may contain links to third-party websites or services. We are not responsible for their content, privacy policies, or practices. You should review their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last Updated" date. Continued use of the Site after changes means you accept the updated Policy.

13. Contact Us

For questions about this Privacy Policy or our data practices:

  • •Email: privacy@doundogames.com
  • •Mailing Address: DoUndo Corp., 7011 McCowan Road, Markham, Ontario, L3S 3L7, Canada